Frequently Asked Questions

Short answers you can use right away.

General

• Dashboard: go to yoursite.com/studio and sign in.
• Multiple editors: email support; we add users for you.
• Publish timing: changes show in ~30–60 seconds after Publish.
• Preview: save as draft to keep it hidden; publish and adjust if needed.

Content

• Add team member: Team Members → + Create → fill Name/Title → Publish. See Team Members.
• Write a blog post: enable blog in Office Page Settings → Blog Posts → + Create → fill Title/Content → Publish. See Blog Posts.
• Upload a PDF: Custom PDFs → + Create → title, category, upload file → Publish. See Resources & PDFs.
• Delete something: open it → Delete → confirm (permanent).

Pages

• Enable/disable: go to Valmark Page Settings or Office Page Settings → page tab → toggle Enable → Publish. See Page Visibility.
• Page missing from nav: check that it’s enabled and published.
• Custom pages: reach out to support to discuss options.

Design

• Colors: set at setup; email support if you want them changed.
• Fonts: Display Settings → pick heading/body fonts → Publish.
• Logo: Site Info → upload PNG (transparent) or SVG → Publish.

Technical

• Supported browsers: Chrome, Safari, Firefox, Edge.
• Mobile-friendly: yes, it’s built in.
• Security: HTTPS + form CAPTCHA are built in.
• Speed: optimized; typical loads under ~3 seconds.

Account

• Change password: email support@moframework.com.
• Change URL/domain: email support to discuss.

Still Need Help?

• Email support@moframework.com. Mention what page you’re on and what you were trying to do.